Some countries outside the European Union may charge you a local duty or import tax before they allow our delivery from the UK to be released.
These fees are not included in the cost of shipping and are your responsibility. If you are unsure about what charges may apply in your country please contact your local customs office.
Unfortunately we are unable to issue any refunds for customs fees, shipping or the cost of your order should you refuse to pay the customs fees.
Please don't ask our staff to mark your order as a gift. We are a retail company and we are obliged to mark all purchases at the commercial value you have paid.